Responsible for leadership of mortgage collections department, leading a cross functional team or teams. Plans, Assigns, and Monitors workflow to maintain optimum efficiency and effectiveness, handling complex customer or service issues to provide best in class service expectations. Leads diverse Group performing a multitude of production duties for both secured and unsec

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Perform assignments and projects as determined by leadership. Utilize project management skills to manage and report on assignment and project status. Build a network of contacts within assigned line of business or division as well as across the organization. Effectively communicate with others, demonstrating strong verbal and written communication skills. Perform all wor

Develop referral contacts (realtors, builders, professional and personal contacts). Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. Follow defined protocol for escalation exceptions. Take applicant applications by comple

Work with the Head of Commercial Real Estate, Commercial Real Estate Group Heads and Senior Credit Solutions Director to understand the business strategy and pipeline for the industry. Work with Real Estate Credit Risk Executives and Associate General Legal Counsel to appropriately manage construction lending policy within the Bank's risk appetite. Maintain a view of the

The Audit Project Manager I, conducts end to end business process audits for various business/functional areas within the Bank, including areas such as operations; finance/accounting; development, implementation and ongoing delivery of products, processes and services; and/or review of the technology, infrastructure and/or governance related to the business processes.Audi

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Customer Experience Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met Provide follow up to customer questions and find solutions to address issues Be responsive and timely with correspondence to keep lines of com

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Works with the performance calculation vendor and performs period end quality controls reviews to verify accuracy of portfolio and benchmark performance returns. Makes recommendations to the Investment Performance Manager for adjustments to performance return corrections. Receive and interpret request from investment professionals to configure performance systems for port

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach o

Achieving sales goals while serving the clients' best interests. Plan and conduct individual and group coaching sessions with retail bank employees. Develop and conduct client meetings to review existing accounts and close sales individually and jointly with licensed bankers. Handle daily client needs and problems and prioritize and delegate tasks to resolve. Post appoint